Order Changes, Edits, & Cancellations

Edited

CHANGES/EDITS:

You have 1 business day after your order is placed to make changes and edit your order. You can do this by contacting help@semihandmade.com with your requested changes, order number and contact information. After 1 business day, this may not be possible or subject to fees:

  • Up to 24 hours (1 business day): no fee

  • 2-3 business days: 25% restocking fee for each changed/removed item

  • >3 business days: no changes and/or edits can be made

IMPORTANT: estimated lead times begin once the order has been finalized and paid for.  If there are any edits or adjustments made to the order, the lead time resets and starts from the beginning, once the new adjusted order is finalized and paid for.

CANCELLATIONS

You have 1 business day after your order is placed to cancel your order. You can do this by contacting help@semihandmade.com with your requested changes, order number and contact information. After 1 business day, this may not be possible or subject to fees:

  • Up to 24 hours (1 business day): no fee

  • 2-3 business days: 25% restocking fee on entire order

  • > 3 business days: no cancellations, all sales are final

For address or phone number changes, refer to this article.

For return policy information, refer to this article.


For BOXI orders, refer to this article.